Written by Aimee Bradshaw Reviewed by James Macey Updated on 20 March 2023 On this page Choosing the right conference phone The best conference phones in 2021 1. Poly SoundStation Duo 2. Mitel MiVoice Conference Phone 3. Poly Trio 4. Yamaha PJP-20UR 5. Poly G7500 6. Snom MeetingPoint 7. Avaya B189 Conference Phone 8. ClearOne CHAT 150 9. Avaya 1692 IP Conference Phone 10. Konftel 300 Conference Phone How We Compared Conference Phones FAQs Expand Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral. We’ve scoured the market to find the best conference phones for your business. Discover the top ten below Swipe right to see more 0 out of 0 backward forward Best for analogue and VoIP conferencing Poly SoundStation Duo Best for high definition audio Mitel MiVoice Conference Phone Best for integrated video conferencing Poly Trio Best wireless conference phone Yamaha PJP-20UR Best for unified communications Poly G7500 Unified Conference Station Best for large meeting rooms Snom MeetingPoint Great value Avaya B189 Best for portability ClearOne CHAT 150 Best for pocket-friendliness Avaya 1692 Best for recording meetings Konftel 300 4.5 5.0 4.5 4.5 5.0 4.5 4.5 4.0 4.0 4.5 Pricing £419.99 – £534.95 Pricing £552.00 – £959.99 Pricing £1,369 – £1,579 Pricing £429.99 Pricing Unspecified Pricing £300 Pricing £630 Pricing Unspecified Pricing £450 Pricing £369 Choosing the right conference phoneWith the shear amount of conference phones available to buy, it’s always good to narrow down your options before you start browsing. We recommend you have a think about the following features to ensure you get the best office phone for your business.Analogue vs VoIPAnalogue and VoIP conference phones work in almost exactly the same way. The only difference is one uses the telephone line, and the other uses the internet. These days, VoIP is becoming the increasingly popular option. It’s far more cost effective and if you ever move offices, all you need to do is unplug it and plug it back in in the new one.For more, take a look at our picks for the best VoIP phone providers.Unified Connection (UC)VoIP conference phones are capable of unifying connections from various devices. This means participants can join the call via their mobile phone or PC, in addition to their conference phone.Video Conference PhonesConferencing is all about having productive meetings with remote stakeholders and clients, and video conferencing is fast becoming the preferred way to do this.The majority of VoIP conference phones support this, as you can use the phone system software to set-up and host the video conference call.Pick-up rangeNot all conference phone microphones are capable of the same range. While some have an outreach of 20 foot, others are only capable of seven foot or less. This means you should pay attention to the size of your meeting room when you’re choosing your VoIP phone.Consider your requirements before you purchase a conference phone Do you require a new conference phone? Select your business' turnover to receive conference phone quotes today. < £1k £1-5k £5-10k £10-15k £15-20k £20-25k £25-30k £30-35k £35-40k £40-45k £45-50k £55-60k £60-70k £70-80k £80-90k £100k+ The best conference phones in 2021Here’s our pick of the best conference phones: 01 | Poly SoundStation Duo 02 | Mitel MiVoice Conference Phone 03 | Poly Trio 04 | Yamaha PJP-20UR 05 | Poly G7500 06 | Snom MeetingPoint 07 | Avaya B189 Conference Phone 08 | ClearOne CHAT 150 09 | Avaya 1692 IP Conference Phone 10 | Konftel 300 Conference Phone Find out how they rate against each other by reading our reviews below. Poly SoundStation Duo The Poly (formerly Polycom) SoundStation Duo works in conference rooms with analogue or VoIP phone lines, and has built-in SIP endpoint software for advanced call management. It has a microphone pickup range of up to 10 feet (3 metres).The unit offers clear voice quality and incorporates HD voice technology, full-duplex audio and echo cancellation. An applications port supports connection to a PC or tablet to become a high-quality conference phone for Internet calling.Price: £419.99 – £534.95 FeaturesReliable connection with automatic failover from IP to analogEasy to useHD Voice TechnologyIdeal for small to midsize meeting rooms Mitel MiVoice Conference Phone The Mitel MiVoice Conference Phone combines high-definition wideband audio capabilities. Sixteen microphones with a pick-up range of 12 feet (3.6 metres) automatically focus towards the person talking. The conference phone also includes a large touch screen display for easy access and viewable presentations.The unit features beam-forming technology, which provides smooth transition between microphones and focuses microphones on the active speaker. This helps to minimise side conversation pickup and increases speaker clarity.Price: £552.00 – £959.99 Features7 Inch DisplayEcho CancellationEmail CompatibleOptions to Expand Model Poly Trio The Trio conference phone range from Poly includes quite possibly the most advanced pieces of technology of their kind. Their stylish design and feature rich capabilities mean they can fit quite easily into any type of meeting room, regardless of the size of your organisation or the sector you operate within.The Trios are brimming with custom benefits and advanced features, including 5” LCD touchscreens, which make for easy navigation and control. You can even pair your laptop or other devices for seamless interaction.Price: £1,369 – £1,579 FeaturesStylish DesignScreen sharing with LCD displayEasy to useConnect with existing video conference systems Yamaha PJP-20UR The Yamaha PJP-20UR connects with landlines, mobile phones and PCs and incorporates different modes for different environments to ensure participants can be heard, even in noisy areas.This is ideal for small businesses where meeting rooms may be scarce and open areas are used instead.The unit offers smooth full-duplex performance and incorporates a high-performance adaptive echo canceler. The pickup performance of the arrayed microphones ensures voices are picked up accurately even when distant from the microphones.Price: £429.99 FeaturesDuplex performanceUSB powered – No wired connection neededEasy to useCompact Device Poly G7500 Unified Conference Station The is the first full video conferencing system in this list, and its technology makes it a market leader. Not only does it contain voice conference technology but the 4K Ultra HD video camera can take your communications one step further by offering an ultra-clear view of your meeting room.This makes the G7500 system one of the best unified communication devices available. By combining both voice and visual technology you can improve your communications process, as well as boosting the productivity of your conference meetings with easy file and content sharing.Price: Unspecified FeaturesUSB laptop connectionMicrophone extensions available for larger roomsPoly HD Voice TechnologyEasy content sharing Snom MeetingPoint The Snom MeetingPoint is designed for groups of up to 10 people in middle to large size conference rooms. The unit has a recording range of up to 320 square feet (30 square metres) making it suitable for large meetings and large teams.Incorporates features to suppress background noise and offers full duplex broadband sound quality. Participants from up to five different locations can join a call on one number.Price: £300 FeaturesUp to 4 external participantsAnti-theft securityAdditional microphone extensionsConference call recording Avaya B189 Conference Phone The Avaya B189 manages to balance a stylish design with feature rich offering for a great all round product. Enhanced wideband audio contributes to HD audio quality to incorporate all meeting members up to 20 feet.As well as great audio quality the B189 also includes a 5” touch screen for quick and ease use, including a range of features to simplify the conferencing process.Price: £630 FeaturesModern designWireless headset capabilitiesLarge microphone pickupSuitable for medium and large meeting rooms ClearOne CHAT 150 The ClearOne CHAT 150 is a versatile portable, device that can be used in small conference rooms or connected via USB to a PC for desktop conferencing. The low microphone distance makes for excellent sound quality within smaller areas.The ClearOne CHAT 150 provides full-duplex audio communications and can pick up audio from participants located up to eight feet (2.4 metres) away from the unit. Echo and noise cancellation features eliminate unwanted audio, while automatic gain and level controls adjust microphone and speaker levels automatically. FeaturesPowered via laptop USBPC audio bridgeEcho and noise cancellation3 built in microphones with 360 degrees pickup Avaya 1692 IP Conference Phone The Avaya 1692 model is a reliable conference phone for midsize organisations and meeting rooms. It’s clear audio capabilities make it a great choice for any type of business in a range of industries and you be sure that your whole can be heard when using this device.With a 360 degree and 12 foot microphone range the Avaya 1692 model will suit most organisations exactly how it is, however additional microphones are available for larger meeting rooms with clear voice quality guaranteed.Price: £450 FeaturesWide microphone coverageDesignated feature keysEasy to useMicrophone extensions available Konftel 300 A SIP based device, the Konftel 300 is a highly functioning conference phone with a number of highly sought after benefits for business of all sizes. Record and store meetings for future reference and additional microphone extensions are just two of these key features.Another benefit of the Konftel 300 is the accompanying SD memory card. This allows for some of the features already covered including being able to store previous meeting to refer back to if needed in the future.Price: £369 FeaturesSIP basedRecord and store meetingsUser profiles2 GB Memory Card Do you require a new conference phone? Select your business' turnover to receive conference phone quotes today. < £1k £1-5k £5-10k £10-15k £15-20k £20-25k £25-30k £30-35k £35-40k £40-45k £45-50k £55-60k £60-70k £70-80k £80-90k £100k+ How We Compared Conference PhonesAt Expert Market, we spend time researching and evaluating providers we write reviews about. This typically consists of conducting market research to narrow down the software that's really worth digging into a little more and then assessing it against a range of research criteria.Informed by readers and businesses we speak to regularly, we identified eight core assessment areas and then used them to assess each VoIP provider.Scoring Criteria with Respective WeightingCall Management: an analysis of a given platform's call management features, including call routing functionality and the presence of a virtual receptionist.Communication Channels: assessment of the tools available within a VoIP platform for internal communication, including team messaging, video conferencing, and SMS capabilities.Training Features: the ability of the VoIP service to support the training of employees, from call review features like call recording and call data reporting, to live call coaching features like call barge or call whisper tools.Pricing: the pricing structure associated with the VoIP service, such as monthly subscription fees, call rates, setup fees, and any additional charges for add-on features or services.Software Integrations: the VoIP service's ability to connect and integrate with external software systems, such as integration varying CRM, helpdesk, and external video conferencing platforms.Hardware Integrations: the ability of a VoIP service to integrate with different phone brands.Customer Support: the extent of assistance and resources provided by the VoIP service provider to customers including technical support, online resources, and access to customer support representatives.Security Options: the measures and features implemented by the VoIP service to ensure the confidentiality, integrity, and protection of voice communications and data. FAQsDo conference phones aid project management?Businesses of all sizes use teleconferencing services to support project management. Team members can dial in from any location to discuss progress or resolve issues. This helps maintain project momentum and eliminates delays when time to market is critical.The global reach of phone conferencing makes it easy to extend membership of a project team to customers, suppliers and experts from universities or industry research groups. Creating “virtual project teams” is a practical reality with advanced conference phones.Read our picks of the best project management software.Do conference phones really assist in delivering customer service?Collaboration can make an important contribution to customer service. If a customer calls with a complex enquiry that is beyond the skills of a call centre agent, the agent can bring an expert colleague into the call using simple phone conferencing.Service engineers working in the field can also set up conference calls with specialists at the office if they need advice and guidance to solve a maintenance problem. In both cases, the problem is resolved quickly, helping to increase customer satisfaction.Teleconferencing services help streamline communications in the supply chain. Members can quickly and easily share information when changes in the market impact supply levels. They can also collaborate on projects to reduce costs or simplify administration throughout the supply chain.Can conference phones assist in flexible working?Many businesses recognise the importance of offering employees flexible working options, such as working from home full-time or several days a week or month. It’s essential for home workers to keep in contact with their office-based colleagues, both to maintain progress on important jobs and to reduce the risk of isolation that can affect remote employees.Teleconferencing services help to bridge the gap between home and office, building greater teamwork and making remote working a more attractive option. Thanks to the reach of internet phone systems, it’s no longer necessary to set up expensive dedicated connections to home workers. All they need is an Internet connection to access the conferencing service. Written by: Aimee Bradshaw Writer and researcher Aimee is Expert Market’s resident telephone systems and point of sale go-to. If she’s not writing about business products, you’ll find her daydreaming about dog walking on Dorset beaches. Reviewed by: James Macey Senior Business Software Researcher James draws on his 4+ years experience as a researcher to offer specialized advice on a wide range of categories from CRM to Fleet Management. He believes all businesses can grow if they use the right tools and services.