Ecommerce Fulfilment

Ecommerce fulfilment can make it so much easier to run an online store, with all the logistics being handled by a third-party company. Use our guides to help you find the right provider for your business.

Get tailored prices

What is Ecommerce Fulfilment?

Ecommerce fulfilment is the process of getting the stock you sell online to customers. It refers mainly to the sorting, selection, packaging  and delivery to your customers. Ecommerce fulfilment can be carried out in-house or by outsourcing the logistics to a third-party. 

You’ll send your products to a fulfilment centre, and a third-party company takes care of the storage, managing and shipping of items.

Ecommerce Platforms Graphic

Get Started

Explore some of our in-depth guides and reviews
Fulfilment centre employees wearing hard hats in discussion

The Best Fulfilment Companies for Small Businesses

We weigh up the pros and cons of the top order fulfilment providers (3PL) for UK merchants. Explore our expert advice for SMBs.

Get Informed

Watch our video guide to ecommerce fulfilment
YouTube video cover
As your business grows and your stock starts flying off the shelves – quite literally – you'll want to look at the benefits that outsourcing this process can have. Rob Binns Senior Writer

Get Guidance

Find the best solution for your business
Reviews
Advice Guides
Cost Guides
Ecommerce Fulfilment Banner

Do you currently have an Ecommerce Fulfilment Provider?

It only takes a minute. Save by comparing ecommerce fulfilment quotes.

Who we are

We’re a passionate team of editors, writers, and researchers with over a decade's experience in helping people choose the best solutions for their businesses.

We know that finding the right tools for your team, at the right price for your budget, can be a real challenge – that’s why we work hard to make sure our guides, reviews, and product comparisons are always accurate and helpful.

Trusted by 60,000 people each month Join our readers and discover the tools to succeed
Experts across 30 industries Discover proven industry solutions to help your business grow
12 years of experience Save time and money with our tailored quotes
Free business advice published daily Become an expert as you dive into the 100s of articles we offer for free

Your questions answered

Expert Market has specialist teams who have developed in-depth industry knowledge to help you find the best solution for your business.

Contact us to ask more questions and get specific advice on ecommerce fulfilment.

info@expertmarket.co.uk

How much does ecommerce fulfilment cost?

What you'll pay depends not only on the provider you choose to outsource your fulfilment to, but on the size and weight of your products, and the rate you're selling them at. On average, receiving costs are around 10p per item. Storage fees can start from 5p for a small later to £10.88 per pallet, per month. Picking and packing fees start at £1.50 per order but  reach £4.20 for packages with up to 10 items. 

Does an ecommerce fulfilment provider handle returns?

They do indeed – in fact, processing returns can actually be one of a provider’s central functions. Why? Well, the faster your stock is back on the shelves, the sooner you can sell it – and the sooner your customer will get their refund. Plus, the right provider may also handle customer service when a return happens, and handle discounted orders for returned or damaged items.

Is ecommerce fulfilment the same as drop-shipping?

Nope! Drop-shipping involves selling items on your online store which, when ordered, are sent directly to the customer – you never actually own the stock you’re selling. With ecommerce fulfilment, you’ll buy the inventory, and then outsource its storage, handling, packaging, and shipping to a third party logistics supplier.

Ecommerce fulfilment gives you control over the entire process, and comes with vastly better profit margins to boot.