Quartix Review: Features, Pricing and Usability Compared

Quartix offers GPS tracking software used by over 25,000 fleets in 2024. And, in this Quartix review, we’ve found out why it’s an attractive option.

Our testing shows it offers all the core tracking features, for both past and present journeys, that you come to expect, alongside data of vehicle journeys, incidents, and inspections logged on the web-app software. Its software is very functional and had very little wrong with it during our time using it. And best of all, we believe it to be low cost and offer short contract lengths.

However, Quartix lacks some of the advanced capabilities present in other fleet management software we’ve tested, including Verizon Connect and GPS Insight. Read on for a deep dive into its interface, features, pricing, and how it compares to other fleet software.

Quartix Review: Interface Layout and Core Navigation

After logging into Quartix, I was greeted with the Quartix logo on an otherwise empty default landing webpage – save for some small text detailing its customer support phone number and email address at the bottom of the screen.

While I do find its clean, clutter-free landing page appealing, it does equally seem like a waste in efficiency not to direct you straight to either a most commonly used tool, as Verizon Connect does with its Live Map view, or showcase a list of frequently used pages as GPS Insight does.

Still, I don’t find that a heinous crime in the functionality of its layout. Especially since you’ve got a static navigation bar running down the left-hand side of the interface to guide you to four overarching categories (besides from the home page): ‘Live tracking’, ‘Route map’, ‘Tracking log’ and ‘Fleet’.

After clicking one of the categories, a box emerges with options to select the precise data points you want to see, or in the case of ‘Fleet’ what sub-category you want to look into.

As you can see, the responsiveness of clicking within the software is fast. In fact, Quartix is amongst the fastest fleet tracking software interfaces I’ve tested.

Again, some users might prefer to jump straight into a tool, as you can with Verizon Connect and GPS Insight, rather than be required to select their data points first. This way, users could get an overview of all vehicles and drivers in one click, rather than two or more with Quartix.

But equally, Quartix’s approach does make it easier to select the exact information you want to see. You don’t need to click additional dropdowns once inside that map since the data is pre-selected. Ultimately, your preference will come down to what type of data you are most regularly checking.

To access your ‘User’ profile, ‘Help’ resources and ‘Configuration’ settings, you’ve got three further icons in the bottom left-hand corner of the interface. The ‘Configuration’ tab has the most feature-related tools, as you can see above. Namely: ‘Custom locations’, ‘Geofences’, ‘Inspection templates’, ‘Inspections and vehicles’, and ‘Scheduled reports’.

Some other software puts these tools as their own categories, such as ‘reporting’ sections, or as sub-tools within others as with geofences on a tracking map, though I found Quartix’s setup just as accessible.

Interestingly, unlike any other fleet management software we’ve tested, Quartix also allows users to opt for its ‘Classic site’ layout instead of its default, modern interface. An image of the classic interface can be seen below.

I think that’s a great option for customers who are accustomed to the software’s old navigation style and aesthetic. Even new customers might prefer the old view’s extensive dropdown options, and offering the choice of both is a major benefit.

Though, strangely, there are some category sections present on the old interface, like its dashboard, that I can’t find on the new version. This lack of joined-up thinking is frustrating and could be a major annoyance for long-standing Quartix customers who will have to drop into the old design to find certain features. I’ve contacted Quartix to find out more about this and I am waiting for a response.

I’ll go into detail about Quartix’s different features, and how they function individually and together in the next portion of this Quartix review.

Quartix Review: Features

In this Quartix review, I’ll be focusing the features discussion on those accessible via the current interface rather than the classic interface. I’ll also be testing the features available on the Info Plus plan, rather than the Info Point or Info Fleet plans. Let’s dive into the features one by one and how they interact as a full piece of fleet tracking software.

Map interface: Intuitive icons and graphics

After selecting to view all vehicle tracking data in Quartix’s ‘Live tracking’ dropdown menu, I met a screen consisting of a table displaying information about each vehicle (including registration, vehicle description, current status displayed as an icon, and latest location) and a map view showing the live status of each vehicle through arrows to show direction of travel (or a stop sign if stationary) overlayed on Google Maps.

While the live status signs are features of all the tracking software I’ve tested, what’s different is speed being represented by different colors. Other providers simply have a color for moving, stationary, and stopped, so this added level of detail is welcome (once you get your head around Quartix’s comparatively more complex key. It is represented as follows:

• Black square: The vehicle has stopped with its ignition off
• Pause symbol: The vehicle has stopped with its ignition on
• Green arrow: A speed lower than 30 mph
• Yellow arrow: A speed between 30-50 mph
• Blue arrow: A speed between 50-60 mph
• Orange arrow: A speed between 60-70 mph
• Red arrow: A speed greater than 70 mph

Another difference is that each vehicle type is visualized on the map as an icon, from a regular car or van to a haulage transit van or truck. It makes it extremely easy to tell what type of vehicle is where in one glance and isn’t something I’ve seen on other fleet management software. Most alternative software will have this information revealed upon hover or click and only displayed in text form.

Clicking on a particular vehicle in the table will jump you to its position on the map – as seen in the image above. It will also bring up precise details about its current status, including speed, direction, and time of the last update in a very similar manner to Verizon Connect.

It’s worth noting that you get a lot more vehicle information after clicking a vehicle on GPS Insight’s map view by comparison, including an odometer, temperature sensor readings, maintenance histories, and more. Nevertheless, Quartix supplies the essential information you would expect of a live tracking map view.

And below these details is a graph displaying the range of speeds the vehicle has traveled at on its current trip, with the current speed displayed in red, which is something I haven’t come across using other fleet tracking software. In my view, it is pretty valuable for understanding how fast a driver is traveling without needing to dive into trip reports or visual replays.

Additionally, you’ve got options to follow the vehicle (meaning the map position will keep the vehicle centered when new data arrives), as well as dive into the tracking log of a particular vehicle or replay old routes on the route map. I’ll be discussing those two feature sections next.

Route map: Easily tracked driving histories

You can access the route map using the left-hand sidebar. You’ll need to select what data you want to be shown before you can view anything: vehicle or driver, vehicles/drivers from a particular custom group, exact vehicles, and a start/end date to replay routes across.

Once you’ve confirmed your selection, you’ll be able to see all the routes taken across that period for a particular vehicle or driver. By default, this is broken down into different trips across the selected period, with the first in the sequence shown on the map using the colored arrow system of the Live tracking page.

Below the map is a bar that represents a timeline of the vehicle’s route history between the selected dates. On the timeline bar, green represents traveling while orange represents stationary with ignition on, and clicking on a section will also select that route to view.

You can also opt to view all the trips in the selected period at once, as well as swiftly replay a route as if you are riding along with a driver (you can decide how fast you prefer it via the settings in the top-right corner). Via the settings toggle, you can also toggle on speeding violations which should be handy for fleet managers.

I found all of these route-related tools worked well, and I especially liked how you could jump to a specific driver’s route history from the live tracking map too (as discussed in the Live tracking section above).

My only criticism would be that it would be easier to understand the timeline bar if there were more indicators of the exact time besides the start and end dates; GPS Insight and Verizon Connect are better choices in this regard.

You can also filter these tables to only see data of a specific day within that period, business or private trips only (if this is tagged on the system) or you can search for specific terms you want to see for only those that match to come up. For instance, if you want to find a trip to a specific location, you can search the address in the search bar and it comes up instantly.

Tracking log: Simple driver trip tables

Setting up the Tracking log is nearly identical to using the Route map. Users need to select whether they want to view a vehicle or driver and then the specific vehicle/driver itself, as well as select a date range to view the tracking log trips.

Thereafter you are met with a fairly self-explanatory table summarising a driver’s/vehicle’s travel each day of the date range you selected, or – by clicking the ‘Trip summary’ button – a table summarising each trip within that period.

The tool is useful to get a quick look at the trips specific drivers have taken, how long they spent completing those trips (in terms of travel time, time of site and idling time), and what sorts of speeds they have gone (average and max). There are also convenient icons to see a specific route on the Route map in one click, too.

This data and its presentation match up with things like the Daily Report tool in Verizon Connect’s Reveal software. However, I can’t help but note that Verizon Connect offers far more journey reports such as breaking data down by distance traveled, time spent in geofenced areas, return trip summaries after jobs are complete and cost analytics for each trip. Albeit, Verizon Connect has a reportedly much higher price tag, too.

Fleet tools: Handy incident and inspection records

Quartix’s ‘Fleet’ tools – covering fleet incidents and inspections – follow a structure to the tracking log data.

For incidents, you’ll be presented with a table displaying the date, registration number/car name of the vehicle involved, incident details as notes, who it was reported by, and whether anyone else was involved (after selecting what vehicles/drivers and what time frame you want to see data from).

What’s handy is that you can dive into the details of specific incidents by clicking the icon in the ‘View’ column. This will bring up a more easily digestible report on that incident, featuring a map and any attached photographs.

The general table layout is similar for the inspections sub-category.

Scheduling reports across tracking log and fleet tools

For the tracking log, incidents, and inspection tools, you can schedule reports to run at certain frequencies, in a format of your choosing, with data you need (for particular vehicles, drivers, or types of trip, for example, or specific data columns). This will be sent to the email addresses you attach to the report, as seen below for the tracking log section.

Feature navigation: Irritating lack of memory

Quartix is speedy compared to many other software I’ve used, as noted above. However, perhaps a reason for this speed is the software’s lack of memory.

With repeated use of the software features, I found it increasingly annoying that my previous position on a certain tool wasn’t saved if I entered a different section of the app.

For instance, after opening the Live tracking section to follow a certain vehicle, and quickly jumping into that vehicle’s tracking log via the on-map tools, returning to Live tracking required me to configure this page all over again.

With other providers, like Verizon Connect, new tabs are opened so you can switch between tools without losing your place. I found that approach much more convenient, allowing me to dive into different features to get a full picture of whatever I’m researching.

Quartix Review: Customer Support

With Quartix, its US support phone and email/query box lines are open between 8:30 am and 5 pm from Monday to Friday. It also has an online knowledge center with answers to common problems to help you solve issues yourself.

That means you’re missing live chat support, as well as an email address to contact directly without filling out a query form. Plus, other providers like Verizon Connect offer 24/7 support, which could be important for fleet businesses working weekends.

According to my research, the quality of this support could also be up for debate. As mentioned earlier in this Quartix review, I had difficulty understanding where the dashboard found in the old interface is located in the new interface, if it is present at all, amongst other features. I couldn’t find the answer to this in its ‘Help Center’, though it did have answers to queries across 12 different areas, with articles such as ‘how to monitor vehicle use by engine hours’ and how to ‘view and request your dashcam footage online’.

Quartix Review: Pricing

Quartix offers three plans to US customers, from least to most comprehensive: Info Point, Info Plus, and Info Plus & ID Driver.

Since Quartix now uses a custom, quote-based pricing structure, the overall cost of each plan varies depending on the size of your fleet, specific feature requirements, and contract lengths. Rough price starting points or estimates are no longer publicly disclosed, though they were until recently.

We’ve included those previous prices in the table below, which also details the different features you can expect with each plan.

To reiterate the point made at the start of this Quartix review, I have assessed the features of the Info Plus plan throughout this page.

Quartix Review: Quartix vs Fleet Management Competitors

Throughout this Quartix review, we’ve compared its interface and features to other top fleet tracking and management systems we’ve tested and researched. However, it often helps to see an overall picture of what each system could offer your business, including comparisons on price.

Here’s a table showing the key details you need to know about our top-ranked providers so you can compare them yourself. We’ll then follow this with some more direct comparisons between two of our favorite alternatives that we tested recently: Verizon Connect‘s Reveal platform and GPS Insight.

Quartix InfoPlus: What does it do well compared to the competition?

Reportedly cheaper pricing

One of Quartix’s standout advantages over competitors like Verizon Connect and Samsara is its lower-cost pricing. With prices reportedly starting as low as $14.90 per vehicle, per month, when they were publicly available (this is no longer the case as discussed in the pricing section), Quartix could be significantly more affordable than many fleet management platforms.

We are led to believe that Verizon Connect costs at least $45 per vehicle, per month for an average plan. GPS Insight is more competitive in this regard, offering a transparent pricing structure between $14.95 and $32.95 per vehicle, per month, according to its website.

Still, we can’t be certain if that’s true for your fleet given the custom pricing plans each provider utilizes. You’ll need to fill out a quote-finding form to be sure of the exact price each could offer.

Simplicity and ease of use

My testing of Quartix has shown it to be an extremely user-friendly and modern platform with tools that work with ease. The Verizon Connect Reveal and Samsara interfaces, while offering more extensive features, could be overwhelming for users who are not tech-savvy or who are only looking for essential fleet management tools.

Whereas, Quartix has essential features like robust live tracking and reporting easily accessible without extensive and often excessive extra options to consider. For instance, as we’ll discuss below, Verizon Connect has scheduling and dispatching tools for businesses that Quartix doesn’t. This might be overblown for small fleets or businesses with small numbers of jobs per day.

Shorter contract commitments

Many of the best fleet management systems, such as Verizon Connect and Samsara, require lengthy three-year contracts. Quartix offers a much more flexible 12-month contract minimum according to our research.

This makes it a more viable option for businesses that don’t want to lock themselves into long-term agreements or are testing fleet management software for the first time. GPS Insight also offers flexible month-to-month options, but Quartix’s combination of short contracts and lower pricing is equally strong for fleet operations that don’t want to be tied down.

Quartix InfoPlus: Any missing features versus fleet competitors?

Lack of any route optimization

A core limiting factor of Quartix is its lack of route optimization tools. Instead, Quartix is a purely tracking-centered software that leaves the route creation down to drivers.

By contrast, Verizon Connect offers route optimization, allowing you to plan multi-stop routes and adapt them to last-minute changes in driver availability and live conditions on the road. Its RouteCloud algorithm works out the best way for drivers to go from one job to the next based on pre-entered data and criteria about the vehicle and any upcoming jobs.

GPS Insight’s route optimization is less advanced, not adjusting routes based on live conditions such as traffic or weather. But that is still an improvement on Quartix’s lack of any route optimization tools.

No dispatching tools or driver messaging

Something that is a big advantage of Verizon Connect and to a slightly lesser extent GPS Insight, amongst other fleet software, is the ability to dispatch drivers on jobs via the platform itself.

As stated Quartix has no route optimising tools, it cannot therefore predict routes or dispatch appropriate drivers who may be near a new job. In fact, you can’t upload job routes to the platform at all. Nor can you message drivers on the platform to compensate for this lack. In that sense, Quartix is more focused on monitoring vehicles and drivers after trips are complete, rather than helping optimize and arrange them before they have started.

With Verizon Connect, you can input jobs into its Scheduler tool, assign a technician (or get smart dispatching recommendations based on skillset, availability, and who is nearest to the job). Drivers can access the platform and mark when jobs are complete too, providing complete visibility over your fleet operations. It is packaged in an easy-to-understand calendar view, too, as seen below.

GPS Insight also offers dispatching software, though it doesn’t have the smarts to recommend particular drivers like Verizon Connect. And it doesn’t have any integrations to offer US customers on this front either.

Less extensive reporting and alerts

I felt Quartix’s reporting options were a little lacking, too. Namely, I would have liked to have seen fuel usage and efficiency reporting included by default rather than being part of the FleetCheck Fleet Management tool only integrated with InfoFleet plans.

I would also like to see driver safety reporting around things such as how often drivers exceed speed limits. You can view speeds for trips in the map view, as well as the Route map, but reports specifically showing where speeding occurred would allow managers to more easily monitor and coach better behavior out of drivers.

There are also no alerts to tell fleet managers when some of these conditions are breached. For instance, if there is a dangerous incident on the road such as severe speeding, or if a vehicle needs a maintenance check-up.

Verizon Connect offers all of these tools built into its software, albeit for increasing cost depending on the specific reporting you need. For instance, you can set an alert based on the time since a service or oil change has been completed. This approach reminds you of services rather than relying on you checking the software to manually assess the last time it had a particular type of inspection.

No dashboard on new interface

Relatedly, on the new version of the interface, there is no dashboard to view. I’d argue dashboards are much more easily interpreted than tables found in Quartix’s Tracking log and Fleet tools.

By comparison, Verizon Connect offers extensive and customizable dashboard options for different areas of your fleet operations, as you can see in the image below.

How We Reviewed Quartix