Azuga Review: Smart and Efficient Route Creation

azuga logo on white background

Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral.

Azuga is GPS fleet tracking system used by more than 13,000 commercial fleets worldwide, and according to our research, it’s one of the best out there for creating efficient routes. Azuga’s intelligent route optimization features use machine learning to help you plan and optimize single or multiple routes across a fleet and find the quickest route available while avoiding traffic congestion and possibly dangerous areas. 

What’s more, Azuga has plenty of other powerful driver and vehicle management features too, meaning it stacks up well as an all-round solution for your fleet management needs. This Azuga review will detail everything you need to know from pricing to key features, and compare its potential to other leading systems.

In this review, we’ll take a closer look at Azuga’s layout and features, how much the platform costs to purchase, and how it stacks up against other top fleet management systems.

Azuga Review: Pros, Cons, and Overview

Below is a summary of what Azuga could offer you fleet business.

azuga Logo
Azuga
4.4 Expert research score
Pricing $25 - $35
Strengths

Suggests efficient driving routes

Insightful fuel usage reports

Monitors driver activity with geofencing

Weaknesses

No crash reporting

ELD and DVIR costs extra

3-year contract minimum

Pricing
Price range Prices are bespoke, based on factors like fleet size, package options, and contract length
$25 per vehicle, per month BasicFleet
$30 per vehicle, per month SafeFleet
$35 per vehicle, per month CompleteFleet

Azuga Review: Design and Layout

While we thought that GPS Insight’s interface didn’t have the most sleek and modern appeal compared to the likes of Verizon and Samsara, Azuga has an even more dated aesthetic.

As you can see from the image below, showing the live map page, the icons and text are reminiscent of 2000’s era website design in the textures of buttons and basic typography.

Screenshot of Azuga GPS tracker map
Azuga's interface is functional but looks incredibly dated compared to the vast majority of the competition - Source: Azuga

It doesn’t look that impressive then, but this basics-first design does mean navigation is simple and obvious for users.

You can move across the six sections of the top navigation bar – Live Map, Rewards, Dashboard, Reports, Maintenance, Admin – which is fixed on every page.

Button icons are pretty straightforward too, with an image of a fence for geofencing or a filter icon for various map options, meaning it shouldn’t’ take much effort to get acquainted with the platform’s tools.

Azuga Review: Features

Azuga might not have an aesthetic charm but it does offer plenty of features and functionality to aid your fleet management processes.

Unbeatable route optimization

Level up your dispatch game with Azuga’s automatic route optimization features. With Azuga, you can instantly add or delete stops from any route in real time. Additionally, your fleet will be automatically routed around any problematic settings, like construction, traffic congestion, and road hazards that can slow down drivers or put them, and your fleet, at risk.

Azuga is also equipped with a multi-drop route planning software that allows you to easily plan a route for a driver to make more than two deliveries in multiple locations. It does look a little complicated to the unacquainted, but to help it uses machine learning — with a dash of historical data, and traffic and weather conditions data — to find the best routes for you in real time.

Azuga route planning tools inside software
Azuga's route planning tools offer excellent customization and optimization options for driver journeys - Source: Azuga

Its software can also plan, re-route, and reschedule deliveries while helping to minimize business expenses and maximize productivity.

For instance, if you’ve created a route with multiple stops, Azuga can automatically optimize it by reordering the stops to create the shortest or quickest route that includes all stops. Drivers can even be alerted when near the cheapest gas station in the local area. All in all, its route planning prowess helped Azuga land a spot in our best telematics companies ranking.

Azuga’s Vehicle Tracking Features

Azuga’s quickest refresh rate is between 30-second and 2-minutes, depending on your package, which is almost on par with our top scorer in this category, Verizon Connect, which has a standard 30-second refresh time across the board.

Azuga is the only product we reviewed that allows for complete customization, leaving fleet managers the option to have driver insight when and where they require it. Take geofencing, for example. With Azuga, you can have your geofencing set up on your account to either send you alert notifications or not on vehicle entry and exit. Plus, you have full control over geofence tracking hours based on your business needs.

Azuga is also one of the few systems that provide real-time weather updates via its live tracking map. Although, it’s not as thorough as Verizon’s weather layers, which exceeds normal expectations, allowing you to track the wind velocity, surface air pressure, and even tropical cyclone and hurricane track forecasts.

Job Dispatching

Keep your operations streamlined and maximize your ROI with Azuga’s Dispatch software. With Azuga’s powerful vehicle tracking, you can assign jobs to specific people in your team, and arrange jobs by urgency or status, such as whether they are one-time, recurring, or multi-day tasks.

Once a job is complete, your employees can label it as such on their end and go on to their next job. They can also track their time, update their schedules, and input notes so you can view all the information you need in the app.

Azuga’s dispatch software also allows you to assign technicians to customers they already know, helping you foster better client relationships. In case there is a client dispute, you can find all your client and job information in one place, allowing you to respond to issues immediately.

image of route replay on Azuga
After a route has been completed, you can replay it with all the details record in the Azuga platform - Source: Azuga

Driver Management and Rewards Program

Sometimes we focus so much on tech that we forget the prime, dare I say, driver of your business. With Azuga, you can boost your earnings and increase your driver’s motivation to perform better.

Azuga fosters a safety culture among its drivers with its brilliant rewards program, tapping into the power of incentives to encourage safe and fuel-efficient driving behavior.

The rewards program rewards drivers with higher safety scores by making them eligible for gift or cash cards at some of their favorite restaurants and retail stores. After you’ve identified the top-performers, those drivers will receive their vouchers via email or the Azuga FleetMobile app (meaning no logistical pain for fleet managers).

Azuga rewards scheme on web-app via computer and on smartphone showing different stores you can redeem vouches and the leader board of different drivers based on safety score
Drives are ranked by their safety score in Azuga, with the winners receiving vouchers based on their performance - Source: Expert Market

And beyond just rewards, Azuga has plenty of useful management tools to make sure your fleet operations are on-track. Here’s a brief list of some of the things you can action with Azuga:

  • Set automatic alerts for dangerous driving events, such as speeding, harsh cornering, harsh acceleration, and geofence breaches.
  • Generate driver scorecards based on the frequency of dangerous driving events
  • Track safety data, such as speeding, hard braking, and sudden acceleration
  • View driver footage uploaded from SafetyCam dash cams

Vehicle management tools

While Azuga requires you to pay an extra $2.99 per vehicle for its maintenance reporting, it can be a worthwhile expense. It allows you access to the following:

  • An overview of vehicles that need immediate maintenance and vehicles that are overdue their schedule
  • All service records, including uploaded receipts, for your fleet
  • Alerts and notifications for service due, oil changes, engine hours, mileage, and other preventative services

Competitors like Verizon and Samsara have automatic maintenance scheduling tools include with their packages by default, so the additional cost can be off-putting. However, you can take advantage of its 45-day Schedule Maintenance to test drive if it is for you.

Comprehensive customer support

If you can think of a fleet-related question, Azuga’s comprehensive knowledge center probably has the answer. From its step-by-step installation guide to self-paced training and its carbon offset projects, you’ll find the answer you’re looking for with a simple search.

It also has a 24/7 chatbot, email, and phone support, with highly lauded technicians – surpassing the average, with a 93% rating in quality of support – to boot.

Azuga's customer support options
Azuga has some of the more comprehensive customer support options on the market - Source: Linxup
Compare tailored quotes from leading fleet management systems in the US

Azuga Review: Pricing and Costs

While transparent (unlike options including Verizon and Samsara), Azuga’s pricing and plan commitments didn’t impress us much. 

Azuga only offers three-year contracts (continuous with one fixed renewal date) and its most popular package, SafeFleet, costs $30, which is double that of Quartix (4.4/5) with rental services starting at $14.90 per vehicle, per month, and three times more expensive than RAM Tracking (4.6/5) which is the most affordable system around.

As a result, our research team awarded Azuga a decidedly average score of 2.5/5 for pricing, tied at the bottom with Verizon, Spireon, and Samsara.

So how much does Azuga cost exactly? Below are the prices of its three plans and what each package offers in short, although it’s worth stating that Azuga requires you to fill out a form on its website to get an exact quote for your business needs.

BasicFleet

SafeFleet

CompleteFleet

Price

$25/vehicle/month

$30/vehicle/month

$35/vehicle/month

Features

Core vehicle tracking features (two-minute refresh rate,  reports, alerts, driver scoring)

Vehicle data and diagnosis (seatbelt usage, fuel levels, etc.)

Unlimited phone, email, and web support.

All BasicFleet features

+ One-minute refresh rate

+ Enhanced safety features (SpeedSafe, distracted driving, panic alert)

+ Efficiency-boosting tools (scheduled maintenance, trip logs, fuel card and API integration, etc.)

All SafeFleet features

+ Comprehensive fleet tracking services (custom reports, quarterly fleet reviews, 30-second refresh rate)

+ Enhanced vehicle data

+ Fuel saver

SafetyCam

Add-on

$29.99/mo. with 36-mo. contract

$29.99/mo. with 36-mo. contract

$29.99/mo. with 36-mo. contract

Despite not being all that impressed with these prices and contract lengths, Azuga’s trackers are ready-to-go and can be set up in minutes. That means you won’t need to pay for professional installation. You can also get a member of Azuga’s team to setup your software and migrate you to the new system.

Azuga also offers a free demo (even if there is no mention of free trial) and its products come with a lifetime warranty, except intentional damage. And for any package, you’ll need to cancel 60 days before your contract renewal, which is fairly standard.

Azuga GPS Fleet Tracking prices by plan including BasicFleet at $25 per month, SafeFleet at $30 per month and CompleteFleet at $35 per month
Azuga provides a transparent pricing structure on its website, although once you click through you do need to fill out a lead-gen form to get an exact quote for your business requirements - Source: Expert Market
Unclear on pricing? Try our comparison tool

Don’t you just hate going through hundreds of reviews to find the best fleet management that can handle your business needs? And then you find out some providers don’t even show their prices publicly.

Try our free quote comparison tool instead – simply tell us about your fleet and we’ll connect you with the best fleet tracking software providers so you can get tailored, obligation-free quotes to compare for you exact business needs.

How Does Azuga Compare With Other Fleet Management Systems?

Now you know where Azuga’s strengths and weaknesses lie it’s worth directly comparing its core capabilities with some other top-rated providers.

Here’s a quick rundown of the best options on the US market:

Swipe right to see more
0 out of 0

Quartix

Spireon

GPS Trackit

RAM

Linxup

GPS Insight

4.4
4.7
4.2
4.6
4.5
4.2
4.3
4.3
4.1
4.0
Pricing (Software)

From $25 to $35/month

Pricing (Software)
Pricing (Software)

From $14.90 to $22.90

Pricing (Software)

From $25/month

Pricing (Software)
Pricing (Software)

On request

Pricing (Software)

From $23.95

Pricing (Software)

From $15.99

Pricing (Software)

Starts at $25 per month

Pricing (Software)

From $14.95 to $32.95/month

Best For

Efficient routes

Best For

Construction industry fleets

Best For

Fleets of cars

Best For

Pay-as-you-go

Best For

Managing vehicles

Best For

Fast updates

Best For

Smaller fleets

Best For

Affordability

Best For

Minimizing downtime

Best For

Small to medium-sized fleets

Azuga vs Verizon Connect

Since Verizon Connect is our top-rated provider overall, and comes at a similar cost per vehicle per month (from our experience), it’s worth comparing Azuga directly. And while you may think it’s a slam dunk for Verizon on first look, they both offer their relative strengths and weaknesses.

We reckon Azuga is the better choice for route customization since you have full control over all stops when it comes to automatic route optimization, wherein Verizon’s first and last stops are fixed. On the other hand, Azuga can automatically optimize it by reordering the stops to create the shortest or quickest route that includes all stops.

Still, in general, Verizon Connect Reveal does offer more advanced and extensive features than Azuga. It goes the extra mile, for instance, with predictive analytics for your vehicle management and more customizable dashboards to facilitate data-driven decision-making.

Verizon Connect Reveal dashboards showing different metrics in bar charts, including vehicle activity, harsh driving and wasted fuel
Reveal+, seen here, is a version of Verizon Connect Reveal designed for large fleets, though you can use dashboards on the regular version of Reveal too - Source: Expert Market

That’s not to say Azuga lacks analytics tools, however. In fact, Azuga has insight mileage reporting that rivals Verizon, including on state mileage: miles driven by your vehicle within a state for a requested period. By contrast, Verizon Connect Reveal only tracks your vehicle’s total distance travelled and doesn’t offer a state-by-state mileage breakdown. 

Elsewhere, if your business involves transporting food and other temperature-sensitive goods, Verizon (amongst others like Samsara) offers cargo temperature monitoring unlike Azuga, which could make it a better option for an all-in-one integrated system.

While it has a more extensive array of features, Verizon Connect Reveal also has a more opaque pricing structure than Azuga. You’ll need to get a quote for your business before getting any idea of potential costs, as none are listed on its website.

Unlike Azuga however, Verizon offers a 30-day free trial letting you try it out for a month before you buy. It does have a Reveal Starter plan too which, while more basic, is around $20 per vehicle, per month which is cheaper than Azuga’s lowest-cost option.

Still, depending on the extent of your package, this price can vary substantially and, according to our research, can go above the highest cost of Azuga. In other words, it is best to get a quote directly to be sure of what you could be paying.

Save by comparing personalized GPS fleet tracking quotes
Looking for a New Fleet Management System?
Simply answer a few questions – it only takes a minute

Azuga vs GPS Insight

While not as sleek as Verizon Connect Reveal, GPS Insight’s interface felt intelligently designed and more current compared to Azuga’s aesthetic.

Screenshot of the 'Explore' landing page you arrive at after logging into GPS Insight
The 'Explore' landing page you arrive at after logging into GPS Insight - Source: Expert Market

Both offer strong driver-centered tools, with Azuga’s driver safety rewards program impressing us in one breath and GPS Insight’s driver monitoring and coaching system in another.

Reporting is a strength of both too, though GPS Insight just takes the win by offering six core categories it considers (Activity, Diagnostic, Driver, Landmark, Speeding, and Stop Detail) with 39 reporting subsections. Azuga is just behind on a reported 33.

Elsewhere, GPS Insight has a route optimization tool that re-orders routes based on highway, speed, and distance preferences. And unlike Verizon, you can change the start and finish points.

However, we’d argue that Azuga still goes that bit further by considering things like commercial routing and left/right turn restrictions, delivery time windows, volume and weight constraints, per route max stop limits, and even predictive weather constraints.

Where GPS Insight has a clear edge is its pricing and contract terms. Its Basic package starts at $14.95 per vehicle, per month (up to a reported $32.95/mth) and it offers no-contract term options to allow you to use it month-by-month. As discussed above, Azuga starts its pricing at $25 per vehicle, per month (up to $35/mth) and you’ll need to sign on to a three-year contract too.

Though, at least with Azuga you can be sure of what you are paying from the get-go thanks to that transparent pricing structure. Like Verizon, GPS Insight requires you to get a custom quote for your business needs.

gps insight pricing
GPS Insight requires you to get a custom quote for your business to understand exactly what you'll be paying - Source: Expert Market

How We Reviewed Azuga

We researched 29 market-leading fleet management and vehicle tracking systems to evaluate them in terms of functionality, usability, accuracy, and aesthetics so we can make the most useful recommendations to US businesses.

Here's what we considered:

  • Price: The cost associated with using the vehicle tracking software, including upfront costs, subscription fees, hardware costs (if applicable), and any additional charges for advanced features or add-ons.
  • Tracking: The core functionality of the vehicle tracking software, which involves monitoring and tracking the location and movements of vehicles in real-time, such as GPS tracking, route optimization, and geofencing.
  • Driver Management: The features and tools provided by the vehicle tracking software to manage and monitor driver activities. This can include driver behavior monitoring, driver performance reports, driver identification.
  • Vehicle Management: The functionalities that allow for the efficient management and maintenance of vehicles, such as vehicle health monitoring and maintenance scheduling.
  • Product Features: The additional functionalities and capabilities offered by the vehicle tracking software beyond basic tracking and management, such as real-time alerts and notifications or driver routing and dispatching.
  • Support: The resources, assistance, and guidance provided by the vehicle tracking software company to users, including phone support, email or chat support, and online forums.
Verdict

Azuga is the best fleet management system for efficient route creation, scoring 4.4/5 in our independent research.

Its intelligent software can automatically route and reroute your fleet to find the quickest or shortest route and avoid traffic congestion, helping save you time and money. It also steers drivers away from possibly dangerous situations like construction sites and road hazards. 

Azuga is outfitted with intuitive multi-drop routing software that makes it simple for drivers to make multiple deliveries so they spend less time on the road, and you can maximize your profits and minimize labor and fuel costs.

Unfortunately, Azuga’s three-year contract and premium rates can be intimidating to small businesses and new business owners. If you want to have more options in terms of pricing, you can check out RAM, the most affordable system, or Quartix which offers flexible rental services. 

Wondering how much fleet management will cost for your business? Get personalized, obligation-free quotes from the best systems on the market today using our free quote comparison tool. Simply tell us what you’re looking for, and we’ll work behind the scenes to connect you with the right system for your business.

Written by:
Matt Reed is a Senior Writer at Expert Market. Adept at evaluating products, he focuses mainly on assessing fleet management and business communication software. Matt began his career in technology publishing with Expert Reviews, where he spent several years putting the latest audio-related products and releases through their paces, revealing his findings in transparent, in-depth articles and guides. Holding a Master’s degree in Journalism from City, University of London, Matt is no stranger to diving into challenging topics and summarising them into practical, helpful information.
Reviewed by:
James draws on his 4+ years experience as a researcher to offer specialized advice on a wide range of categories from CRM to Fleet Management. He believes all businesses can grow if they use the right tools and services.