Mom-and-Pop motels, romantic bed and breakfasts and five-star resorts all thrive on two key factors: guest satisfaction and occupancy rates. To keep these high, properties must be managed effectively, supplying the standard of service that guests expect from their booking costs.
Staff training and development is, of course, crucial, and both payroll and time and attendance systems can be vital here. But carefully investing funds into key technologies such as customer relationship (CRM) software and Point of Sale systems (POS) can help your accommodation business meet and exceed the standards of even the most difficult customers. Learn more in the guides, below.
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Getting the best CRM for hotels is key to keeping your guests happy and driving repeat stays. We explain how to choose the right CRM for your hotel.
Find out how much you can expect to pay for CRM pricing in 2024, and compare pricing from some of the best CRM software providers.
Read our ranking of the top-rated hotel POS systems featuring all the benefits and drawbacks of each POS system.
POS systems are used by all manner of businesses - and for a number of different reasons. Apart from their obvious financial processing capabilities, they can be used by merchants of all sizes to understand which products sell well and which don't, which sell together and the times when sales are typically made.
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Read our expert guide to the best cloud-based payroll solutions. Explore our top picks, pros, cons, pricing, and more.
Starting your business website comes with a range of design and build costs. Learn what you'll spend with our definitive guide.
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