Best Hotel Management POS Systems – Canada

Thanks to our independent research, we can now reveal the best hotel management POS systems in Canada…


The right hotel POS system can help you run a tight ship and keep customers happy. But you already knew that. What you may not know is that picking the wrong system could be extremely damaging to your operations – but don’t worry, that’s where we come in.

From our research, we know that the best hotel management POS systems are designed by Hotelogix, EPOS Now, and Lightspeed.

If you’re short on time, you can head to our free quote comparison tool instead – you simply answer a few questions and we’ll then match you with the right POS system for your hotel.

The Top Three Hotel Management POS Systems

The best hotel management POS systems come with their own property management software (PMS), or are able to integrate with third party PMS.

With PMS, you have a system that addresses every single area of hotel management, as well as the sale of food and drink.

According to our research, the best hotel management POS systems are:

  • Best for large hotels – Hotelogix
  • Best for smaller hotels – EPOS Now
  • Best PMS integration – Lightspeed

Hotelogix

Best for Large Hotels

The best hotel management POS system for large businesses, Hotelogix doesn’t rely on the integration of hotel-specific software, because it is hotel-specific software. This means you don’t need to worry about installing third party add-ons or spending money on apps.

Whether you own a B&B, a city hotel, or an entire resort, Hotelogix has the capabilities to let you run a large operation from its single dashboard.

Top Features

  • Fully integrated hotel PMS system
  • Manage your hotel from a single dashboard
  • Sync with all hotel departments
  • Links to hotel website for commission-free bookings

EPOS Now

Best for Smaller Hotels

EPOS Now is already an established POS system for restaurants. But with the integration of PMS software, it’s become one of the best hotel POS systems available today.

From managing room bookings and housekeeping, to extracting sales reports across hotel restaurants and shops, the combination of EPOS Now will ensure your hotel is run with maximum insight and efficiency.

Top Features

  • Reception desk software
  • Web booking engine
  • Channel manager
  • Synchronizes sales data

Lightspeed

Best for PMS Integration

Lightspeed is another POS provider that has taken the leap into the hotel management POS system sphere. Similarly to EPOS Now, it uses PMS integration to provide the hotel management section of its system.

Lightspeed is compatible with more PMS software packages than EPOS Now, with Oracle, StaynTouch, and Cloudbeds just three examples of its available PMS pairings.

Top Features

  • Pay total bill upon checkout
  • Mobile ordering
  • Set staff permissions
  • Range of PMS integrations

Next Steps

You now know the best POS systems for hotels. These systems can help your profits rise and your stress levels decrease, and we can help you find the right POS system today.

You can find get free quotes from the best hotel management POS systems by telling us what you need on our free comparison tool. We’ll then match you up with the POS system suppliers that best cater to your needs, who’ll offer free, non-obligation quotes for you to compare.


How We Test POS Systems for Hotels

The Expert Market team rigorously assessed and tested 15 different POS systems to bring you this list. In total, we spent around 160 hours researching POS platforms, and over 20 hours testing them.

During that time, we used our learnings to evaluate how each POS system fared in six categories that are important to hospitality businesses, broken down into up to 12 subcategories, in order to award an impartial ranking. Here’s what we looked at:

  • POS software: The breadth of features included in the POS software, and how valuable they are to the average business, including inventory management, menu/product creation, customer engagement tools, and table management.
  • Hardware/equipment: The variety of equipment available to purchase or rent, with special importance given to key items, such as physical terminals, customer displays, and accessories.
  • Ease-of-use: How easy each system is to use, based on feedback from several average users who were assigned basic tasks to complete on each system, such as menu/item creation, accessing reports, or applying a discount.
  • Help and support: How effective and reachable the customer support teams are, with bonus points given to POS systems with help centers and training modes.
  • Costs: The price of the system, how it compares to competitors, and whether it's good value for money.
  • User experience: Whether everyday users know and like the system, whether they’d recommend it, and what they say about it in online reviews.

We gave each POS system a score in each of the above testing and research categories and combined them to produce an overall score, which was used to rank them.

FAQs

What is POS hotel management?

This is the point of sale for your hotel. Combining software and hardware, it’s where you process transactions and take bookings when guests arrive. The best hotel POS systems can much more, though – they can help you send marketing emails to encourage repeat visitors, but also – thanks to various types of hardware – allow your customers to order meals at your restaurant and book spa appointments, all from one digital platform.

Which is Better: PMS or POS?

It’s less a matter of which is better, and more about how they can work together. POS/PMS integration will allow you to have all your guest and room information (handled by the PMS), and your booking and transactional information (handled by the POS), all in one singular system.

What does POS mean in hospitality?

In hospitality, POS refers to the point of sale in which your business handles transactions. It’s the combination of software and hardware (typically a tablet or touchscreen monitor) that takes payments, bookings, and restaurant orders, sending all the information to one singular platform. It’s like an all-in-one hospitality management system.

Written by:
Dan’s a Senior Writer at Expert Market, specialising in digital marketing, web design, and photocopiers, amongst other topics.
Reviewed by:
Ruairi uses his 3+ years of research experience to uncover insights which can help Expert Market provide the best business solutions for their users. He has done this by meeting with business owners to find out what is important to them and what challenges they face on a daily basis. Ruairi specialises in tools that can be used to grow your business and has done research for a wide range of categories on Expert Market, such as EPOS, Website Builders, and Merchant Accounts.