Written by Matt Reed Reviewed by James Macey Updated on July 30, 2024 On this page 1. HubSpot's Free Plan 2. Freshsales' Growth Plan 3. Zendesk’s Team Plan 4. Zoho CRM's Professional Plan 5. Salesforce’s Starter Plan 6. monday.com CRM’s Pro Plan 7. Pipedrive's Advanced Plan Free vs Cheap vs Regular CRM Software Cheap CRM Software: Data and Security Measures Which Cheap CRM Provider Should I Switch To? How Did We Compare Cheap CRMs? Verdict Expand Our site is reader-supported – by clicking our links, we can match you with a potential supplier, and we may earn a small commission for this referral. Choosing a CRM system is no easy task, and it’s even harder if you don’t have much of a budget to work with. Luckily, there are cheap CRM software plans that can provide you with all the essential tools you’ll need to engage with customers and clients, which means you can avoid paying over the odds for features you don’t necessarily need.According to our research, The best cheap CRM software package is HubSpot’s Free plan. It’s completely free and comes with sales, customer service, and marketing features, which means you can manage a complex sales pipeline, resolve customer issues, and run marketing campaigns without spending a cent.Alternatively, if you’re looking to upscale your team, Freshsales’ Growth plan has unlimited user capacity and some of the best marketing tools on the market. Plus, it’s still a low-cost option at $9 to $11 per user, per month. In this article, we’ve got the lowdown on HubSpot, Freshsales, and the strengths and weaknesses of 5 other cheap CRM solutions worth considering.Our Top Cheap CRM Software Picks:These are the providers we recommend based on our independent research. Clicking on the buttons will take you to the provider’s website. HubSpot Free is our researchers' top cheap CRM software for value for money. Try it from $0 See Pricing Our researchers found Freshsales' Growth plan to offer the best marketing features. Try its 21-day free trial See Pricing Our researchers were impressed by Zendesk's easy data visualization options. Try its 30-day free trial See Pricing The 7 Best Cheap CRM Software: ReviewsThe three providers listed above are the best of the bunch, and we’ll go into a bit more detail about why they performed the best shortly. However, they’re not the only CRM platforms worth considering for your business in 2024.So, make sure you scroll on down to our in-depth reviews if you’d like to find out more. However, if you don’t have time for that, here’s a whistlestop tour of the top, cheap CRM solutions we’ve tested: Swipe right to see more 0 out of 0 backward forward SPONSORED Salesforce’s Starter Plan HubSpot’s Free Plan Freshsales’s Growth Plan Zendesk’s Team Plan Zoho CRM’s Professional Plan monday CRM’s Pro Plan Pipedrive’s Advanced Plan Best for Email Communication Best for Value for Money Best for for Marketing Best for Easy Data Visualizations Best for Sales Best for Customization Best for Data Protection Price Range $25/user/month Price Range Free Price Range $9 – $11/user/month Price Range $19 – $25/user/month Price Range $23 – $35 /user/month Price Range $28 – $33 /user/month Price Range $34 – $44/user/month Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan Free Plan See Pricing See Pricing See Pricing See Pricing See Pricing See Pricing See Pricing Test Summary: Why HubSpot Came Out on Top After testing these CRM providers, I think HubSpot’s free plan will be the best option for small businesses and startups that want a comprehensive, user-friendly platform that won’t take them ages to set up.HubSpot’s user interface is highly intuitive and everything is set out incredibly clearly – in fact, there are loads of instructions are provided during setup. This means you’ll get used to it quickly, even if you’ve never used CRM software before – initially, it’s a much easier ride than a platform like Salesforce.Of course, it’s not without its downsides – there are minimal support options, and storage is limited. But a lot of small businesses won’t need all that much storage or room for tens of thousands of marketing contacts. Besides, if you already have an established client base and you want to get organized, engage more regularly with your clients, or run a marketing campaign, there’s really no downside to doing it for free with a platform like HubSpot. James Macey CRM Research Lead, Expert Market 1. HubSpot’s Free Plan: Best Value for MoneyPrice: Free HubSpot's Free Plan Pricing Free Try HubSpot Strengths Free CRM platform Impressive email capabilities Abundant marketing tools Weaknesses 5 document storage limit per person Limited customizability No phone, chat, and email support Pricing See more See less Free No monthly fees Why is HubSpot’s Free plan one of the best cheap CRM software systems?HubSpot’s Free plan is the first on our list because you get a wide variety of practical functionalities without paying anything at all. In other words, that’s $108 less per year than the next cheapest option on this page.Along with what’s mentioned just above, you’ll also get fantastic contact management tools, such as static and dynamic contact lists. Furthermore, you’ll get organizational features, such as reminders and meeting scheduling, to help you manage your appointments.When we tested HubSpot, we found the email scheduling and tracking tool really easy to use – it didn’t take long to create professional-looking emails and schedule them to be sent to those in our contact base.In fact, HubSpot scored a perfect (5/5) for its email features, thanks to the fact you can send emails straight from the software and generate auto-responses, which saves a lot of time. However, it’s worth noting that social media marketing feature options are largely restricted to HubSpot’s paid plans, meaning you’ll need to spend more for those tools.We found HubSpot's email editor really easy to use, thanks to the templates - Source: Expert MarketHubSpot’s free plan also has a sales pipeline that can be used as a central location for any client updates, while the detailed activity logs will ensure you don’t miss a beat, whatever stage of a deal you’re at. The “service” area, on the other hand, will let you manage a basic support ticket queue so you can resolve incoming issues quickly and efficiently.Any drawbacks to HubSpot’s Free plan?However, as HubSpot is free, there are certain limitations. For example, file storage is limited to five documents per person which could be a little small for companies without external storage, such as via Google Workspace. HubSpot also doesn’t offer email, chat, or phone line support either, which makes troubleshooting issues a little tricky.You don’t have as much freedom to customize your database compared to some other providers via Hubspot’s free plan either, as there are only 10 custom fields and no custom task types and objects. If you want better customizability, we’d recommend monday.com, which provides a slew of easy-to-use and customizable columns and rows on its boards. This means you get a little bit more artistic (and organizational) liberty when you’re setting up your contact database or sales pipeline.Still, HubSpot scores a perfect 5/5 for pricing in our extensive research because it has a one million contact limit and no user limit, and you won’t have to pay anything – including the hefty onboarding fees you’ll incur with a HubSpot paid plan. ▶ Read more: The Best CRM Software for Small Businesses 2. Freshsales’ Growth Plan: Best for MarketingPrice: $9 per user, per month (billed annually), or $11 per user, per month (billed monthly) Freshsales's Growth Plan Pricing $9 - $11 Try Freshsales Strengths A variety of marketing tools Highest in our usability rating Efficient contact management features Weaknesses Zero customer service features Tricky to customize Could be more intuitive and user-friendly Pricing See more See less $9 per user, per month (when billed annually)$11 per user, per month (when billed monthly) $108 paid upfront for each user at the start of the year $132 paid in total for the year per user, paid monthly ($11 per month) No minimum number of users No minimum number of users Notice of non-renewal or downgrade at least sixty (60) days prior to the expiration Notice of non-renewal or downgrade at least sixty (60) days prior to the expiration Why is Freshsales’ Growth plan one of the best cheap CRM software systems?In terms of keeping costs low, Freshsales’ Growth plan came a close second to HubSpot.We think, in particular, it offers plenty of useful marketing tools, such as an email design editor, an automated workflow designer and visitor tracking features. It houses tools that will help you customize your contact database and make it more usable too, including 250 custom fields and a cap of 50 automated workflows, so you can easily send out your marketing information to the people you want it to reach, all in one place.Along with these features, Freshsales’ AI-powered sales assistant, Freddy AI, proves to be valuable in providing insight into your contact list. Our researchers also noted how easy tools like this were to get to grips with during testing, earning an outstanding 4.7/5 score for usability.Other highlights include the AI-powered lead scoring, which ensures you’re leveraging your customer data effectively, and sales sequencing, which will let you automate large parts of the sales process. You’ll also be able to create “sales activities” specific to your business and/or industry, like business lunches or interactive presentations.We found the deals pipeline easy to manage with Freshsales' Kanban view - Source: Expert Market Looking to switch providers? We recommend the Freshsales Growth plan to teams looking to upscale quickly, due to its unlimited user capacity.Any drawbacks to Freshsales’ Growth plan?The only major handicap is that it lacks customer service features, so you have to use another system to track and manage your customer service cases – which is why we couldn’t put it higher than HubSpot, which offers these features for free. As you can see from the image above, the interface isn’t particularly user-friendly, either, and we found it much easier to get to grips with other options like Hubspot.So, if you’re looking for an affordable CRM for your customer service team, we recommend Zoho’s Professional plan because it offers features like support tickets and customer service case management. 3. Zendesk’s Team Plan: Best for Easy Data VisualizationPrice: $19 per user, per month (billed annually), or $25 per user, per month (billed monthly) Zendesk's Support Team Plan Pricing $19-$25 Try Zendesk Strengths Intuitive and user-friendly interface A variety pre-made reports to choose from Good value for money Weaknesses Missing marketing features No customer service tools Pricing See more See less $19 per user, per month (when billed annually)$25 per user, per month (when billed monthly) $228 paid upfront for each user at the start of the year $300 paid in total for the year per user, paid monthly ($25 per month) No minimum number of users No minimum number of users Notice of non-renewal required at least thirty (30) days prior to the end of subscription term, or renewed on same terms Notice of non-renewal required at least thirty (30) days prior to the end of subscription term, or renewed on same terms Why is Zendesk’s Team plan one of the best cheap CRM software systems?Despite costing more than Freshsales’ Growth plan, Zendesk’s Team plan ties its overall scoring for pricing (4.5/5) in our testing. That’s because it only costs a few dollars more, yet it also offers a 2GB storage capacity and enforces no user limit.We also think it is the top cheap CRM for easy data visualization since it’s equipped with plenty of data and reporting tools, including preset and custom dashboards, as well as deal, lead, and recurring revenue reports. That should allow you to get hands-on with all the metrics you need to track to help your business thrive.What’s more, Zendesk beats Freshsales when it comes to organization and customization of this data. Zendesk allows you to modify fields, dashboards, task types, objects, and your sales pipeline to fit your business processes. In addition, you can fully edit contact fields or restrict fields and tag them “required only,” creating data uniformity.Any drawbacks to Zendesk’s Team plan?Zendesk’s Team plan does miss out on a lot of other functionalities, such as marketing features and customer service tools. If they are a must, then look at Freshsales’ Growth plan, which includes web forms, website visitor tracking, and marketing drip campaigns. 4. Zoho CRM’s Professional Plan: Best for SalesPrice: $23 per user, per month (billed annually), or $35 per user, per month (billed monthly) Zoho CRM's Professional Plan Pricing $23 - $35 Try Zoho CRM Strengths Most comprehensive feature list Perfect customer service score Outstanding sales and contact management tools Weaknesses Limited file storage Initial setup is tedious Not the cheapest option Pricing See more See less $23 per user, per month (when billed annually)$35 per user, per month (when billed monthly) $276 paid upfront for each user at the start of the year $420 paid in total for the year per user, paid monthly ($35 per month) No minimum number of users required No minimum number of users required Notice of non-renewal required at least thirty (30) days prior to the end of subscription term, or renewed on same terms Notice of non-renewal required at least thirty (30) days prior to the end of subscription term, or renewed on same terms Why is Zoho’s CRM Professional plan one of the best cheap CRM software systems?While Zoho CRM’s Professional plan sits in the middle of the pack in terms of pricing, it is packed with valuable sales functionalities to help with your sales, such as a visual sales pipeline and automated lead scoring.The system also allows you to create quotes and invoices with these sales figures being integrated with tools like CPQ and Inventory Management, ensuring accurate stock updates and facilitating quick invoice generation and distribution.You can also track transaction status, manage subscriptions, and monitor expenses with customizable dashboards, enhancing efficiency and customer satisfaction in the process. This all earned Zoho a perfect 5/5 for sales features.In addition to this, Zoho provides a wealth of features including activity and deal reports, a built-in email inbox, meeting scheduling, email insights, support tickets, workflow automation, a calendar, and custom dashboards for displaying insights and data. This helped it to full marks in several assessment areas, including contact management, email features, customer service, and organization.During our research process, Zoho CRM’s Professional plan scored highly for usability (4.5/5) too, with tools like “Deals” which lets you tailor your sales pipeline to your business’s processes. You can also add custom fields during the data import, which helped Zoho to an impressive 4.1/5 for customizability.We found Zoho's data importation process to be customizable, which gave a higher level of precision to the entire CRM - Source: Expert MarketIf you want an even cheaper plan, but love the Zoho CRM, it also has a $14 per month Standard plan. The Professional Plan has more advanced CRM features like advanced analytics, multiple pipelines, inventory management, and more extensive customization options. Plus, you can fully automate your workflow by going Pro, too, as well as have additional email and phone support. But it’s streamlined offering could be worth considering to keep costs low.Any drawbacks to Zoho’s CRM Professional plan?The Professional plan received high scores across the board in our research, but like Pipedrive, what it lacks is file storage. The Professional plan only has 20MB of file storage per user and 10GB for the entire organization, which is in stark contrast to monday.com’s Pro plan, which offers 100GB of storage per user. ▶ Read more: The Best CRM Software for Sales Teams 5. Salesforce’s Starter Plan: Best for Email CommunicationPrice: $25 per user, per month (when billed annually or billed monthly) Salesforce's Starter Suite Plan Pricing $25 Try Salesforce Strengths Best email features Excellent scheduling system Wealth of useful contact management tools Weaknesses Lacks sales features Some things can be quite challenging to customize, such as reports Comparatively pricey Pricing See more See less $25 per user, per month (when billed annually)$25 per user, per month (when billed monthly) $300 paid upfront, same monthly price as paying monthly Same price as billed annually, paid monthly ($25) No minimum user requirement (325 max) No minimum user requirement (325 max) Cancel anytime before the renewal date Cancel anytime before the renewal date Why is Salesforce’s Starter plan one of the best cheap CRM software systems?It might not be the cheapest option on this page, but Salesforce’s Starter plan has the best email communication tools on the market.With capabilities like sending emails from its system, email insights, and auto-responses, having correspondence with your long list of leads and customers is a breeze – although it’s not quite as easy to use as HubSpot, which is more straightforward to get to grips with initially.Still, you can make use of its strong email functionalities, like auto responses and email insights to help manage your email marketing campaigns. And you’ll also get access to meeting scheduling, reminders, and a calendar, helping you to keep track of your schedule.Last but not least, its contact management features include custom fields and list segmentation, allowing you to organize your contacts and their information.A key benefit of implementing a CRM system is to save time when sending bulk emails according to segmented contact lists - Source: Expert MarketAny drawbacks to Salesforce’s Starter plan?The Starter plan doesn’t include sales features, earning it a small 0.4/5 in this category from our research. If this is a deal breaker, then Zoho CRM’s Professional plan has superb tools to help you monitor and increase sales, including a visual sales pipeline and automated lead scoring. ▶ Read more: The Best Cloud-Based CRM Software 6. monday.com CRM’s Pro Plan: Best for CustomizationPrice: $28 per user, per month (billed annually), or $33 per user, per month (billed monthly) monday.com's Pro Plan Pricing $28 - $33 Try monday.com Strengths Best customization features Outstanding email tools Top-notch contact management features Weaknesses Subpar marketing features Pricing See more See less $28 per user, per month (when billed annually)$33 per user, per month (when billed monthly) Minimum of three (3) users, and then ascend in multiples of 5 (though unlimited free viewers) Minimum of three (3) users, and then ascend in multiples of 5 (though unlimited free viewers) Works out to minimum $1,008 per year, paid up front for three (3) users For three (3) users and paying monthly, it costs $1,118 per year Cancel anytime before it is next billed by switching off auto-renewal in account settings Cancel anytime before it is next billed by switching off auto-renewal in account settings Why is monday.com CRM’s Pro plan one of the best cheap CRM software systems?The Pro plan may be one of monday.com’s premier plans, and the second most expensive option from the cheap plans we’ve researched, but it offers such superb value that it’s earned a place on this best cheap CRM software list.We are particular fans of monday.com’s Pro plan because it gives you fully customizable fields, dashboards, task types, objects, and sales pipelines, allowing you to easily customize your database according to your needs.All it takes is a single click from your mouse, and you can edit all of the fields monday.com provides, making it the best cheap CRM for customization. On top of this, it’s super easy to create custom fields on monday.com, so if there isn’t a dedicated field for the type of data you’re storing, you can just create it yourself.While other CRMs allow custom options, such as Salesforce and Zoho, they don’t go to the extent that Monday.com does at this price point.monday.com shines when it comes to customization. Here's a glimpse at its Column Center - Source: Expert MarketElsewhere, monday.com scored a perfect 5/5 for contact management on our recent tests – the data import/export process is very smooth, and there are features like list segmentation and automated workflows that help you organize the information you’re storing and streamline your team’s workflows.Additionally, monday.com has outstanding organization tools (5/5), such as reminders and a meeting scheduling feature to help you keep track of your commitments.Any drawbacks to monday.com CRM’s Pro plan?The Pro plan falls short when it comes to marketing capabilities. While it can generate web forms, it lacks a chatbot, website visitor tracking, and social media integrations. If you want a cheap CRM for your marketing campaigns, Freshsales Suite’s Growth plan offers a comprehensive list of marketing features at an affordable price.Besides that, monday.com’s Pro plan is a solid choice – albeit, for a more expensive price tag than other options on this page. It does have two cheaper plans though: the Standard package at $17 per seat, per month, and the Basic package at $12 per seat, per month.Like the Pro plan, the Standard and Basic options offer unlimited boards, 200+ templates, over 20 column types, item and board activity logs, mobile app access, and some basic integrations and reporting tools.However, we still recommend the Pro plan out of Monday.com’s options. It has significantly improved functionality, offering private boards, sophisticated data visualization with Chart and Workload views, and built-in time tracking for better task management. It also has improved automation capabilities and analytical tools to improve workflow efficiency. ▶ Read more: The Best CRM Software in the US 7. Pipedrive’s Advanced Plan: Best for Data ProtectionPrice: $34 per user, per month (billed annually), or $44 per user, per month (billed monthly) Pipedrive's Advanced Plan Pricing $34 -$39 Try Pipedrive Strengths Strong security features User-friendly features Productive organization and contact management tools Weaknesses No file storage Marketing tools are an add-on Lacks customer service features Pricing See more See less $34 per user, per month (when billed annually)$44 per month (when billed monthly) $408 paid annually at the start of the year $528 paid per year at a rate of $74 per month Price is for unlimited users (with no minimum required) Price is for unlimited users (with no minimum required) Cancel anytime before renewal date Cancel anytime before renewal date Why is Pipedrive’s Advanced plan one of the best cheap CRM software systems?If your small business deals with sensitive information, and don’t mind paying more than other options on this page (albeit still cheap compared to the best CRMs around) we recommend Pipedrive’s Advanced plan for affordable data protection.Your system will be equipped with solid security features, including user permissions, multi-factor authentication (MFA), and secure email, so you can worry less about hacking and phishing attacks. By comparison, Hubspot’s free plan doesn’t offer MFA. Zoho, Salesforce and Monday.com are other options with similar security levels.The Advanced plan also offers tools for organization and contact management, such as automated workflows and unlimited custom fields for a hassle-free process of recording data.Despite being a more complicated feature to set up, automations can make your CRM system easier to use in the long run - Source: Expert MarketAny drawbacks to Pipedrive’s Advanced plan?The catch is, Pipedrive’s Advanced plan has no file storage. Not to mention, you have to activate the lead booster add-on for $32.50 per month to access Pipedrive’s marketing tools. Whereas, Freshsale’s Growth plan offers each user 2GB of monthly storage and various marketing tools, including web forms and drip campaigns to collect lead information.Additionally, Pipedrive doesn’t have any customer service features, like support tickets, so you would have to use different software to manage your customer service cases.It’s also quite expensive compared to the cheapest options on this page. You can get a cheaper Pipedrive plan in the form of its Essential package at $14 per seat, per month (when billed annually).They both offer core CRM functionality to manage your tasks, pipeline, and contacts, integrate with emails, and streamline sales. However, the Essential plan has limited reporting and workflow automation by comparison. This might be suitable for small teams, but most businesses will prefer the more comprehensive Advanced plan. The Difference Between Free, Cheap and Regular CRM SolutionsThe free CRM systems on the market, such as HubSpot’s Free plan, can offer a robust contact management solution with features such as chatbots, social media integrations, and website visitor tracking. Free CRM systems may however come with limitations such as restricted users, storage capacity or industry-specific features.If you’re looking for a marketing-oriented CRM for example, you may want to choose Freshsales’ Growth plan as it has inbuilt features like an email editor and visitor tracking that are not included on free plans.Looking at higher-priced plans, you may find that the provision of features doesn’t change too much but rather the data capacity, user and contact limits increase to accommodate larger teams.Since free or cheaper plans may lack the necessary features, you may sometimes need to seek out extra software to make up for these shortcomings, incurring additional costs. Due to smaller data and user capacities, upscaling can become expensive if you need to switch providers. Therefore, it’s best to choose a provider with the potential for growth right off the bat. How Do Cheap CRM Providers Ensure Data Security and Privacy?CRM systems keep your data under lock and key with features such as multi-factor authentication, email notifications of security concerns and specific user permissions. Pipedrive is a CRM system that provides all of the above to ensure your lead management is conducted with peace of mind. Zoho and Freshsales are also worthy contenders for a CRM system that takes security seriously but unfortunately does not provide email notifications.Since CRM systems are home to highly sensitive customer data – contact information, purchase history and private communication – security features should not be skimped on when choosing a CRM provider. Nobody likes falling victim to a data breach, and risking your customer’s personal information can hurt your business reputation and customer relationships. Which Cheap CRM Provider Should I Switch To?If you have an existing CRM plan but are looking to switch, Freshsales’ Growth plan could be an excellent choice as it has an unlimited user capacity. When transitioning to a new CRM provider, it’s important to consider the associated costs.Cancellation costs: Check your existing contract to determine whether you may incur extra costs for breaking the contract before its end date.Data migration: You may need to pay for a service to help migrate your data from your old CRM to the new one. Costs vary widely based on the amount of data being transferred.Implementation and configuration: Some CRM providers charge implementation and setup fees to get the system configured for your specific needs.Training: Your team will need to be brought up to scratch on how to use the new CRM. Some plans offer complementary on-boarding assistance but for some, this may be an extra cost which will vary depending on the number of users.Increased plan fees: If upscaling, the monthly fees of the new provider will likely be higher than your current fees.Indirect costs: During the switching process, you may lose operational business hours to periods when your data is migrating, when your team is being trained on the new system and when the new software is integrating with your other programs. Keep this in mind as time is precious.Ultimately, the provider you choose to switch to depends on your specific needs and what you may be lacking in your current plan. Use our free comparison tool to find your best-suited provider and receive personalized recommendations directly from them. How Did We Compare the Best Cheap CRM Software Solutions?To bring you our reviews, we tested and researched 13 market-leading CRM systems to evaluate them in terms of functionality, usability, cost, scalability, and more so we can make the most useful recommendations to US businesses.Our rigorous testing process means these products have been scored and rated in six main categories of investigation and 13 subcategories – in fact, we covered 84 areas of investigation in total. We then gave each category score a ‘relevance weighting' to ensure the product's final score perfectly reflects the needs and requirements of Expert Market readers – and that's our product testing algorithm in a nutshell!Our main testing categories for CRM systems are:Features: The functionalities and capabilities provided by the CRM software, such as contact management, lead and opportunity tracking, and task and activity management.Help and Support: The resources and assistance available to users when they encounter issues or require guidance while using the CRM software.Customization: The ability to tailor the CRM software to suit the specific needs and processes of the organization, e.g. customizing fields, layouts, and workflows.Scalability: The ability of the CRM software to accommodate the growth and changing needs of the organization, such as the capacity to handle a growing customer database.Price: The cost associated with using the CRM software. It includes factors such as licensing fees, subscription plans, and additional charges for add-on modules or features.Team Structure – Sales CRM: Determining if a platform makes it easier to manage large sales teams, including team dashboards, team hierarchies, and team inboxes.Usability – Small Business CRM: Assessing the simplicity of the interface, the ease of navigating through menus and options, and the overall user experience. Verdict After our thorough research, we can confidently recommend HubSpot’s Free plan as the top choice for an affordable CRM system.It boasts an impressive range of features typically only found on paid plans. Those include tools for organization (such as reminders and scheduling tools), content management (like dynamic contact lists), and extensive emailing features (including auto-generated responses).It isn’t as comprehensive as Freshsales’ Growth Plan, our second cheapest CRM plan, which includes a visual sales pipeline, social media integrations, and website visitor tracking to boost your marketing campaigns. Plus, it offers automated lead scoring that will help you generate more sales, which could make it a better choice for sales and marketing firms.Regardless, Hubspot is free of charge, which no other CRM on our page can compete with, and has features Freshsales doesn’t like customer service tools (including ticketing, team email and live chat). Plus, it is the only provider to offer a one million contact limit and no user limit for absolutely nothing!Should you have certain features that you need included in your CRM plan, and can’t work out exactly how much it will cost or which trusted CRM provider is for you, our free quote comparison tool will help. Just answer a few questions and we’ll have the best CRM providers deliver you tailored and obligation-free quotes. Written by: Matt Reed Senior Writer Matt Reed is a Senior Writer at Expert Market. Adept at evaluating products, he focuses mainly on assessing fleet management and business communication software. Matt began his career in technology publishing with Expert Reviews, where he spent several years putting the latest audio-related products and releases through their paces, revealing his findings in transparent, in-depth articles and guides. Holding a Master’s degree in Journalism from City, University of London, Matt is no stranger to diving into challenging topics and summarising them into practical, helpful information. Reviewed by: James Macey Senior Business Software Researcher James draws on his 4+ years experience as a researcher to offer specialized advice on a wide range of categories from CRM to Fleet Management. He believes all businesses can grow if they use the right tools and services.