Teletrac Navman Review: Simple Driver Management

Teletrac Navman TN360 is a fleet management software designed to tackle the challenges of fleet management head-on, offering tools around driver fatigue, safety scorecards, and SmartJobs dispatching to keep your fleet running smoothly.

In this Teletrac Navman review, we’ll break down what its TN360 software does well and where it falls short compared to competitors like Verizon Connect, GPS Insight, and Quartix. Whether you’re running a small fleet or a large, compliance-heavy operation, this review will help you decide if TN360 is the right fit for your business.

Teletrac Navman Review: Pros, Cons, and Test Summary

Before we get into the review, below is a quick summary of what Teletrac Navman’s TN360 software could offer your fleet business based on our research.

Teletrac Navman Review: TN360’s Layout

Teletrac Navman’s TN360 platform has a user-friendly interface from the first look. On the main home page, under the dashboard tab, you are presented with a real-time overview of how many vehicles are active, the number of drivers logged in, and view alerts via widgets on the screen.

Below this, you can also view and interact with the map pane which shows all the vehicles in your fleet at a glance. Clicking on vehicle icons brings up data about that specific vehicle, so you know exactly what vehicle it is, which driver is associated with it, and its precise last updated location (and when that last update occurred). For a vehicle on the move, you’ll also be able to see the vehicle’s speed and direction.

Next to the dashboard tab is a ‘cameras‘ tab, which shows your integrated dashcams that are active alongside a static image of their field of view at the time of loading the page. It’s pretty convenient to switch tabs and get a snapshot of which cameras are working, and what sort of view they have, in case any aren’t active or showing as you might expect. By making it a second tab rather than the primary one, it doesn’t presume everyone will have dashcams on their Teletrac Navman account, either.

Most fleet software I’ve used hasn’t provided as quick and direct access to dashcams either, save from GPS Insight which has a link to dashcam tools via its homepage, so if your businesses use them regularly this is a useful organizational structure.

Overall, I’d say opting for the dashboard as the introductory home page makes a lot of sense. The layout has all the critical information front and center, which I believe should help speed up decision-making and efficient fleet management.

Looking at other fleet management software home pages, Verizon Connect drops you into its map tool directly, GPS Insight displays a list of frequently used tools and Quartix just displays its logo on a clean, white interface. What you prefer will inevitably come down to your specific oversight requirements as a fleet manager. However, I think Teletrac Navman’s dashboard of quick stats, alongside a map, might be the most useful of all since it supplies instant access to the information you’ll likely want to know after logging in.

And given you have easy access to all Teletrac Navman’s other tools down its static left-hand sidebar, a list of other tools isn’t required on the home page itself. This nav bar is present on any page you visit, so you always have links to where you need to go, and has eight sections: tracking, messaging, insights, reports, vehicle maintenance, EasyDocs, journey planner, and fatigue.

Having this sort of navigation bar is expected, although arguably implementing sub-sections might be preferred to get to more complex tools a little bit faster. Relatedly, Quartix is still the fastest interface in terms of loading speed compared to what we’ve seen with Teletrac Navman.

Teletrac Navman Review: Features on TN360

Teletrac Navman TN360 offers a well-rounded suite of features designed to enhance fleet efficiency, safety, and compliance. Below, we break down some of its key tools, their functionality, and our thoughts about them.

Map and vehicle tracking tools

As you will expect of any vehicle management tool, Teletrac Navman TN360 allows for live tracking of your fleet. Clicking on the ‘Tracking’ module in the left-hand navigation will take you to this page. There is a split display of a table of the latest driver trips on the left-hand side and a map of vehicle positions on the right.

You can filter the table and map by fleet type, ignition status, vehicle, driver, or location.

Clicking on any of the trips will take you to a ‘Trip Summary‘ page. Here, you’ll have a pleasant, visual walk-through of the trip details, showing important events related to fleet performance, such as ignition start, idling, and any entries/exits of geofenced locations represented as icons with text, alongside specific details around where these actions have taken place and when.

On the right-hand side, the map overlayed the route overlayed on the map display, zoomed in to show the whole route. You can see both in the image below.

Clicking the ‘Drone View’ button in the top-right corner of the table brings up a birds-eye view of a vehicle’s movement (both past and present), so you can ride along with them. This can be useful for advising drivers about specific exits they should take or viewing where the location of lost/stolen assets after an event occurs.

Not all fleet management software I’ve used has this ‘follow along’ feature for live viewing, which is handy for advice and a welcome tool in terms of interactivity. Though most other software I’ve used do have a ‘route replay’ tool to view past trips in a similar style.

Safety tools and scorecards

Dropping into the ‘Safety‘ tab of the Tracking page, you’ll find trips that have triggered alerts in the system for various reasons, such as speeding. Clicking on an event opens up additional details about that incident, including location, duration, and severity.

Most notably, inside speeding events, you can scroll down to see how speed correlates with elevation changes in the area, gathering context on these actions so that you get a full picture of why this might have happened before chastising your drivers.

From the vehicle management software I’ve tested, this isn’t something I’ve come across before and the way it is employed is very simple to understand. I think it adds valuable detail around driver actions, where normally you only get changes in speed across the route with the likes of Quartix, which doesn’t tell the full story.

A safety feature I thoroughly enjoy is Teletrac Navman TN360’s Driver Scorecards. They essentially act as report cards that assess driver behaviors such as speed, acceleration, braking, cornering, revving, and idle time.

Drivers are ranked based on these metrics, thereby allowing fleet managers to identify high-risk drivers and areas for improvement. You can configure metrics thresholds to levels of your choosing, depending on where you want to draw the line on certain behaviors.

At the top of the page, you have color-coded widgets that indicate the overall scores for your fleet as an average over a certain period, while the rankings sit below them in a table with greater detail. In the table, small arrow indicators show where changes have occurred over time so you know the general sea of change without diving into an analysis of the data.

Should you want greater insight into specific driver performance, clicking on a profile within the Scorecards section lets you do just that. You’ll get to visualize a driver’s metrics with the same color-coded widgets and arrows that summarize total fleet performance and any changes, alongside a trend graph to show how all a driver’s metrics have developed over time compared to one another.

Teletrac Navman TN360 isn’t alone in offering these succinct driver scorecards at both fleet and driver levels, with GPS Insight and Verizon Connect also supplying these helpful summaries of driver safety. Though it’s still worth highlighting, as it is a great feature not all providers, such as Quartix, do bring to the table.

Drivers also have access to a mobile application on their in-vehicle device, where they can view their overall score, progress, and detailed information on individual metrics. That way, drivers can keep tabs on their driving performance, with this transparency hopefully helping encourage improvement over time, too.

Again, this isn’t a unique feature with Verizon Connect also providing drivers with its Reveal Driver mobile app for the same purpose. However, without an app in place, drivers may not be motivated to improve or simply be able to reflect on how safe their driving is at all.

Fatigue tools and ELD compliance

Another aspect of safety that Teletrac Navman TN360 covers is fatigue. With a dedicated slot in the navigation bar, something I’ve not seen with other fleet management tools, the Fatigue section provides detailed reports on driver performance in a similar style to the TN360 Scorecards, though with a focus on driving time per cycle.

This is to make sure your fleet adheres to Federal Motor Carrier Safety Administration (FMCSA) regulations for Hours of Service (HOS). TN360 automatically records driving hours, rest periods, and duty statuses based on vehicle movement/status logging via your drivers. This automation should also help prevent driver fatigue through the enforcement of mandatory rest breaks and limiting maximum driving times.

Any drivers at risk of violation or already in violation are displayed on the page, and fleet managers can analyze other patterns to identify which drivers should be taken out of duty or are otherwise exempt.

Teletrac Navman attempts to help drivers take the right rest breaks via another app called Sentinel. Incorporating US fatigue management rules, as well as helpful checklists for tasks before setting off and after stopping, the app should help drivers stay compliant and above all, safe on the roads.

SmartJobs

Apart from safety measures, something not always included with fleet management tools is a job management tool. However, with TN360, its SmartJobs hub looks to streamline the process of job allocation and execution for drivers and field engineers by digitizing the process within your integrated fleet management hub (keeping you from jumping between software or using sometimes imperfect third-party integrated tools).

In practice, dispatchers can create and assign multi-step work schedules or one-off jobs to drivers. Drivers will then receive turn-by-turn navigation instructions to each job location to make sure for timely arrival.

The SmartJobs app also facilitates proof of delivery through signature capture and photo documentation, which is instantly shared with the back-office team for invoicing and record-keeping purposes.

Back on the full TN360 software, real-time updates to dispatchers and other home office workers mean there is complete visibility into job status and progress on both sides.

Better yet, the system automates customer notifications via SMS and email should you want to set that up. This will keep your clients informed about estimated times of arrival and job status.

Vehicle maintenance

Another notable section of the TN360 software important for your fleet safety and overall cost savings is its vehicle maintenance section.

Here, you can create and assign maintenance schedules based on metrics like odometer readings, engine hours, or fixed time intervals so that each vehicle, or any other assets, has a timely servicing.

You can swiftly find the overdue maintenance tasks by switching tabs on the maintenance page. But you’ll also receive instant notifications for upcoming or overdue maintenance tasks whenever those metric levels are breached so that you can prevent minor issues from escalating into major ones.

As part of this maintenance system, each vehicle will grow a detailed electronic record of all completed maintenance activities, including dates, responsible personnel, costs, and associated documentation. That’s important for understanding the exact health of your fleet and spotting any recurring issues with certain vehicles. That’s not quite as advanced as Verizon Connect which automatically spots these trends, but it’s still welcome that all these details are recorded.

Within this tracking of maintenance tasks, you can also input pricing so that the total cost of ownership, including expenses from any repairs, can help you make informed decision-making regarding vehicle replacements.

Insights

Next up, we have the Insights module, designed to transform real-time data into actionable intelligence.

Perhaps the most notable aspect of this section is that you can have a natural language search bar to input queries you might have in everyday language. For instance, questions like “Show me fuel consumption by vehicle for the past 7 days” will produce graphics or other relevant information.

In an age of AI search engines and AI adoption more generally (including AI in fleet management), this is a smart feature which should make finding relevant information for even the most tech-illiterate of fleet managers an easier task than it otherwise would be.

Below the search bar, you have several pre-built insights for easy access, such as the ‘bottom five percent of utilized vehicles’ or ‘fuel consumption trends per month’. For regular use, this should increase the speed at which you can jump into different insights rather than typing out a query every time.

After searching or clicking on an item, a graphic such as below will appear. By clicking on the graph, you can drill down into the data further, altering the graph to break it up based on criteria such as vehicle type.

Some platforms, especially lower-cost fleet management software like RAM Tracking, have a lesser ability to produce custom graphs of this ilk without exporting data for use elsewhere. This native ability to customize or adapt information is therefore a welcome feature of Teletrac Navman and helps its appeal to larger, more complicated fleet businesses.

Reports

The Reports module of Teletrac Navman TN360 is similar in that you also have a natural language search to find the reports you want to use here, too. Again, there are also several pre-built reports around those which typically have more regular usage, including crucial ones for compliance like DVIR reports.

Jumping into the Analytics tab, you essentially have a customizable dashboard to present the data pertinent to your specific business goals.

It includes real-time data visualizations, as the image below shows, offering instant access to critical information such as vehicle locations, driver statuses, and maintenance alerts. Seemingly designed with user experience in mind, the clear and customizable presentation makes it simple for users to interpret information and take appropriate actions.

Teletrac Navman Review: Help and Support

TN360 has appealing customer support availability, with 24/7 phone (for urgent needs) and online contact form support (for slower-paced help) to deal with any queries you might have.

On the downside, it doesn’t have any help articles to explain the software in-depth. Still, using the contact form box can give you the specific answers you need if it’s a query they have had before.

How Much Does Teletrac Navman Cost?

Teletrac Navman doesn’t offer public pricing. In other words, you can’t be sure of the price you’ll get with the fleet management provider until you get a quote for your business needs. While a little irritating, this is the industry norm since most providers, including Teletrac Navman, offer custom plans depending on the extent of the tools you require, the contract length, and any other business requirements such as hardware needs.

However, according to our research, you can expect Teletrac Navman TN360 to start from a base price of $25 per vehicle, per month. You can also expect to have the option of contracts between 12 (one year) and 60 months (5 years), although the industry standard tends to be three years. This is the norm for competitors like Verizon Connect and Samsara.

If you want to check if Teletrac Navman’s pricing plans work for you, our free quote comparison tool will help you get tailored quotes directly from top fleet management providers to help you find the right one for your business.

How Does Teletrac Navman Compare with Other Fleet Management Systems?

Teletrac Navman TN360 vs Verizon Connect Reveal

In our assessment, Teletrac Navman TN360 and Verizon Connect Reveal cater to fleets needing advanced tools. Namely, both platforms offer robust reporting, driver safety features, and compliance tools, although you could say each puts a different emphasis on different aspects of fleet management.

For instance, with Teletrac Navman, FMCSA-regulated fatigue management tools are one of its stand-out offerings with a separate module for the tracking of Hours of Service (HOS). Meanwhile, Verizon Connect also offers HOS tracking and companion apps for drivers, but these tools are more in the background as part of wider driver management, highlighting how comprehensive its system is.

Additionally, Verizon Connect has further features beyond Teletrac Navman’s scope at present, including excellent automation tools and predictive analytics. For instance, Verizon’s predictive maintenance alerts, driven by machine learning, automatically flag issues like fuel inefficiency, whereas Teletrac Navman requires manual threshold settings for maintenance schedules. Verizon also has a little more extensive reporting and dashboard options, which look more appealing to the eye compared to Teletrac, too.

Pricing could be another differentiating factor. Verizon Connect and Teletrac Navman have similar starting costs of around $25 per vehicle, per month, Verizon Connect is thought to have a much higher price ceiling due to its advanced features. Typically, Verizon Connect has a minimum three-year contract length too, compared to Teletrac Navman’s 12-month minimum. In other words, Teletrac Navman might be the better choice between the two if the decision is purely financial, albeit there’s not much in it.

Teletrac Navman TN360 vs Quartix

Teletrac Navman TN360 and Quartix sit at opposite ends of the feature spectrum. Quartix focuses on basic tracking with a minimalist interface and reportedly lower pricing ($14.90–22.90/vehicle/month), while Teletrac Navman offers comprehensive tools for safety, compliance, and job management.

Quartix’s strength lies in its speed and simplicity—its interface loads faster than Teletrac Navman’s, and its trip replay tools are intuitive. However, it lacks critical features like driver messaging, route optimization, and safety reporting. For instance, Quartix cannot correlate speeding incidents with elevation changes or automate maintenance alerts, both of which are central to Teletrac Navman’s platform.

Teletrac Navman’s natural language search in its Insights module also sets it apart too, allowing fleet managers to query data like “Show me fuel consumption trends” without navigating complex menus—a feature Quartix doesn’t offer. You can make custom reports, but you’ll need to build them yourself.

In sum, I’d say Quartix suits small fleets needing bare-bones tracking; while Teletrac Navman is better for fleets requiring depth to their compliance, safety, and job management.

How We Reviewed Fleet Management Software Like Teletrac Navman TN360