The 8 Best Business Cell Phone Plans

Vonage offers a unique proposal, boasting over 50 communication features you can choose to include into your plan. This essentially means you’re building your own plan, only adding and paying for the functionalities you need on your cellphone. This sees it score a high 4.5/5 feature score.

Vonage offers unlimited users and unlimited domestic minutes on every plan. Not to mention, it allows you to port your business number so you can keep your professional and personal calls separated. Another plus is that it offers various call features, such as set caller ID, external video calling, team messaging, and spam prevention. 

That said, the advanced features, like voicemail-to-text and call queue, are only available at an additional cost. These functionalities help you manage incoming calls and are offered free by 8x8 and RingCentral. Another drawback is, Vonage’s call conferencing is limited to three participants. If you plan to use this feature for a large group meeting, you would have to pay an extra fee to increase its capacity to 30 users. Even SMS, a fundamental feature in cell phone plans like Ooma and Net2Phone, requires an additional cost for Vonage users.

Ooma’s noteworthy key factor is its excellent customer service (4.4/5 ) alongside very affordable plans. For as low as $19.95 per user, per month, you’ll get 24/7 customer support, giving you fast, reliable assistance whenever you need it.

What’s more, you’ll get unlimited user and domestic minutes across all plans. Ooma is also packed with inbound communication features, such as customizable greetings, voicemail, voicemail-to-text, and virtual receptionist. Plus, it also allows number porting on every plan, so you can keep your business number separated from your personal one on your smartphone. 

However, unlike 8x8 and RingCentral, Ooma lacks management and collaboration features like team messaging and call transcripts to help you supervise and work with your team while you’re on your smartphone. Plus, it’s missing important security features for your cell phone, like user permission and multi-factor authentication.

Net2Phone prides itself on being the only VoIP that offers free international calling to more than 40 countries across all of its plans. This means you can freely speak and collaborate with your team across countries without being bound by a time limit or fees.

On top of this, Net2Phone lets you set up virtual phone numbers in over 500 countries and 300 cities. So, if you plan to make waves in Europe, the Americas, or Asia, this VoIP will help you establish your presence without breaking the bank. This is why our researchers rated Ne2Phone the best VoIP for low-cost international calling. 

Net2Phone also offers a bountiful set of inbound features, including customizable greetings and hold music, voicemail, and virtual receptionist. As for outbound communications, you’ll get a set caller ID, call and video conferencing, and SMS/chat across all plans.

The disadvantage is that it’s missing call flip, so you can’t switch from your deskphone to your cell phone while on a call. Also, voicemail-to-text is only available on its highest plan (Office Power). Plus, it only has Slack for live messaging integrations, which is only available on its Office Power plan. If you want a more comprehensive features list, check out 8x8 and RingCentral.

Dial impressed us with its generous list of inbound and outbound communication features across all plans, scoring 4.4/5 features score. Take advantage of functionalities that boost your work mobility, like call forwarding and call flip that transfer your calls to another gadget or user. More importantly, you’ll find many essential and advanced features like SMS/Chat, power dialer, and spam prevention across all its plans. 

The most impressive thing about Dialpad is its focus on technology — incorporating high-quality conversational AI to decipher and analyze your calls. This is most useful for features like call transcript and voicemail-to-text that allows you to transcribe and record conversations, even while on your cell phone.

Unfortunately, Dialpad falls short on external connections, earning a low integrability score of 2.4/5. As opposed to 8x8’s 10 live chat integrations, Dialpad only has Slack. Luckily, it has its own SMS/chat and team messaging, so you can still reach your team in an instant.